FAQs

FAQs

Which Apex Ski Boot Model Is Best For Me?

 

At Ski Boot Revolution, we aim to provide a unique experience to custom fitting your boots. Here are the steps to achieve custom fit without going to a ski shop!

  1. Fill out the custom fit survey as accurately as possible. Please make sure to double check ski boot and/or shoe sizes. We aim to get you into the right pair the first time: https://skibootrevolution.com/pages/sizing-guide
  2. Schedule a 15 minute fit consultation https://calendly.com/skiboot/15fitconsult
  3. Wait for our experts to call you back

Can I use the Apex walkable boot as a snowboard boot?

Absolutely, the inner boot is a snowboarding boot. In addition, the boots are stiffer which makes them very high performing. The dual Boas give them an even better fit than other snowboarding boots on the market.

https://skibootrevolution.com/pages/on-the-mountain for videos in action

Can the Apex Boot liners be heat molded?

Yes, the inner liner of the Apex ski boots can be heat molded to fit your unique foot shape. Many foot types—especially those with boney prominences—can be accommodated by heat molding. Heat molding can solve many issues resulting from boney prominences. Heat molding can also open up volume in the boot to allow for some extra length or width if needed. You do not need to custom mold them at a ski shop, just follow the steps here to request an appointment for our experts to walk you through how to do it in the comfort of your home:

  1. Fill out the custom fit survey as accurately as possible. Please make sure to double check ski boot and/or shoe sizes. We aim to get you into the right pair the first time: https://skibootrevolution.com/pages/sizing-guide
  2. Schedule a 15 minute fit consultation: https://calendly.com/skiboot/15fitconsult
  3. Wait for our experts to call you back

How does the Adjustable Flex-Arm work for setting the forward lean angle?

  

The Adjustable Flex-Arm allows you to adjust the forward lean of your Apex Ski Boot into 4 different forward lean positions: 10°, 12°, 14°, or 16°. A tool to make this adjustment (an Apex hex wrench) is included with each pair of boots. You can also use a hex wrench of your choosing to complete this adjustment. Please view our instruction videos for more information.

How does the Tunable A-Flex Suspension system work for adjusting the flex of the boot?

The Tunable A-Flex Suspension system allows for three different boot flex settings. You can adjust the flex to your liking by installing one of three different flex elastomers provided with each pair of boots. A tool to make this adjustment (an Apex hex wrench) is included with each pair of boots. You can also use a hex wrench of your choosing to complete this adjustment. The flex elastomers are color coded for ease: green is softest, blue is medium, and black is stiffest. The blue or medium flex elastomer is installed as the default, but you can easily adjust 10 points stiffer or 10 points softer by inserted a different flex elastomer.

Please view our instruction videos for more information. 

New Models 2019-2020

BOOT MODEL

TRI-LEVEL FLEX RATING

XP

115/125/135

XP- Ladies

95/105/115

Crestone

95/105/115

Blanca

75/85/95

 

How does the cuff alignment setting work?

 

The cuff alignment setting adjusts the upper cuff of the Apex ski boot, aligning the upper cuff with your leg’s angle of entry into the chassis. If you have a slight bowleg or knock-knee you will want to adjust the cuff to align with your lower leg shape. A tool to make this adjustment (an Apex hex wrench) is included with each pair of boots. You can also use a hex wrench of your choosing to complete this adjustment.

Please view our instruction videos for more information. 

How does the patent-pending Serpentine lacing system work on the walking boot?

 

The XP, XP Antero S, and XP ladies models have a patent-pending Serpentine lacing system which provides for a more secure and comfortable closure over your instep (upper foot). The Serpentine lacing acts as a pulley system, drawing the tongue down over your instep instead of pushing down like a traditional cross lacing. The pulley-like action and the subsequent very secure fit over the instep allows for much improved heel retention. Maximum heel retention is the primary goal of a great ski boot fit.

What’s in the small bag?

      

The inner-liner can lace up just like any boot and will add extra support to the boot liner. The laces are provided with each pair to lace up the inner-liner for a more secure and snug fit.

Please view https://skibootrevolution.com/pages/videos for more information.

What is Boot Sole Length (BSL) for Apex ski boots sizes?

The BSL depends on the boot series. For the 2018/2019, we have the X Series, and the M Series (the Series is the first letter of the model name).

XP, HP, Crestone Boots 2019-2020

SIZE

BSL

23 US MENS 5 WOMENS 6

281mm

24 US MENS 6 WOMENS 7

291mm

25 US MENS 7 WOMENS 8

301mm

26 US MENS 8 WOMENS 9

311mm

27 US MENS 9 WOMENS 10

321mm

28 US MENS 10

331mm

29 US MENS 11

341mm

30 US MENS 12

351mm

31 US MENS 13

361mm

 

  

BINDING COMPATABILITY

Are the Apex ski boots compatible with all alpine bindings?

Yes, the Apex boot chassis is designed to fit all alpine ski binding: any brand. No special bindings are required.

What adjustments might I have to make to my ski binding should I purchase a pair of Apex ski boots?

The current season XP, Crestone, and HP Series models are very close in boot sole length (BSL) to traditional ski boots, within a few millimeters per size. Minor adjustments will be needed, as is the case when buying any new ski boots. But, remounting bindings is highly unlikely. Please visit your local ski shop to have your bindings checked and adjusted by a certified professional after purchasing.

EXCHANGE AND REFUND POLICY

Returns and Exchanges

We have an easy, hassle-free return and exchange policy!

We gladly accept both returns and exchanges within 30 days of your order date. Items must be in an unused condition and in the original packaging. We may charge a restocking fee of up to 20% if items are used, damaged or does not have original packaging. In order to reduce the amount of exchanges and returns, we recommend you fill out the fit survey https://skibootrevolution.com/pages/sizing-guide

However, if you are not completely satisfied, please email us at help@skibootrevolution.com for a return label and it will be sent to your email. Just drop the package in its original box back to us. You'll receive the refund in 5-7 business days after we receive the boots back less any shipping fees.

WARRANTY

My BOA Reel broke, can I get a replacement?

Yes. The Boa system and laces are guaranteed for the lifetime of the boots by the manufacturer, The Boa System.

Depending on how quickly you need the replacement part, there are several options.

If the need is not immediate, please visit the Boa website at: https://www.theboasystem.com/support for information on how to receive a replacement through their Warranty Department.

You may also be able to repair your BOA system, depending on the severity of the problem. Boa has several repair videos and instructions on the website: https://www.theboasystem.com/repair

If you are in need of immediate repair of your Boa reel system, we suggest that you contact a local ski/board shop that is familiar with the Boa system. Typically, a shop that carries snowboards and snowboard boots are very familiar with Boa, and it is typically is a very fast, easy, and inexpensive fix or replacement part. If the local shop does not happen to have a replacement, or they are not able to fix it, we would be able to send a replacement Boa reel to the shop for overnight delivery so we can get you back out on the slopes as soon as possible.