FAQs

GENERAL BOOT QUESTIONS

Which Apex Ski Boot Model Is Best For Me?

We have a boot that is perfect for every type of skier out there, from big mountain to casual skiing. Our boots are designed to be extremely comfortable out-of-the-box, yet high-performing, and good looking!

XP Series: XP & XP-L for Advanced / Expert Skier

HP Series: HP & HP-L for Intermediate / Advanced Skier

Can I use the Apex walkable boot as a snowboard boot?

Yes, you can certainly use the Apex inner-walking boot as a snowboard boot. They will be on the stiffer end of the snowboard boot spectrum, which makes them very high-performing and are enjoyed by many skiers who snowboard as well.

Can the Apex Boot liners be heat molded?

Yes, the inner liner of the Apex ski boots can be heat molded to fit your unique foot shape. Many foot types—especially those with boney prominences—can be accommodated by heat molding. Heat molding can solve many issues resulting from boney prominences. Heat molding can also open up volume in the boot to allow for some extra length or width if needed. 

Can I buy the Apex inner-walking boot, EVA foam liner, or the Apex outer chassis separately, or do I have to buy them?

Apex ski boots are sold as a system, and cannot be purchased as individual pieces. The inner walking boot is specifically designed to be compatible with the outer chassis, in each specific size, and they are designed to work together. They are not sold separately and are not intended to work with boots designed and built by other brands.

How does the Adjustable Flex-Arm work for setting the forward lean angle?

  

The Adjustable Flex-Arm allows you to adjust the forward lean of your Apex Ski Boot into 4 different forward lean positions: 10°, 12°, 14°, or 16°. A tool to make this adjustment (an Apex hex wrench) is included with each pair of boots. You can also use a hex wrench of your choosing to complete this adjustment. Please view our instruction videos for more information.

How does the Tunable A-Flex Suspension system work for adjusting the flex of the boot?

The Tunable A-Flex Suspension system allows for three different boot flex settings. You can adjust the flex to your liking by installing one of three different flex elastomers provided with each pair of boots. A tool to make this adjustment (an Apex hex wrench) is included with each pair of boots. You can also use a hex wrench of your choosing to complete this adjustment. The flex elastomers are color coded for ease: green is softest, blue is medium, and black is stiffest. The blue or medium flex elastomer is installed as the default. But, you can easily adjust 10 points stiffer or 10 points softer by inserted a different flex elastomer.

Please view our instruction videos for more information. 

2018/2019 Boots:
BOOT MODEL TRI-LEVEL FLEX RATING
XP 115/125/135
XP-L 95/105/115
HP 95/105/115
HP-L 75/85/95

 

How does the cuff alignment setting work?

 

The cuff alignment setting adjusts the upper cuff of the Apex ski boot, aligning the upper cuff with your leg’s angle of entry into the chassis. If you have a slight bowleg or knock-knee you will want to adjust the cuff to align with your lower leg shape. A tool to make this adjustment (an Apex hex wrench) is included with each pair of boots. You can also use a hex wrench of your choosing to complete this adjustment.

Please view our instruction videos for more information. 

How does the patent-pending Serpentine lacing system work on the walking boot?

serpentine lacing

The XP and XP-L models have a patent-pending Serpentine lacing system which provides for a more secure and comfortable closure over your instep (upper foot). The Serpentine lacing acts as a pully system, drawing the tongue down over your instep instead of pushing down like a traditional cross lacing. The pully-like action and the subsequent very secure fit over the instep allows for much improved heel retention. Maximum heel retention is the primary goal of a great ski boot fit.

What’s in the small bag?

package contents      package contents

The inner-liner can lace up just like any boot and will add extra support to the boot liner. The laces are provided with each pair to lace up the inner-liner for a more secure and snug fit.

Please view our instruction videos for more information.

 

BOOT FIT & SIZING

Do you make half sizes?

Apex only makes whole sizes. However, we achieve half sizes by heat molding the inner EVA foam liner to open up length within the boot. For example, a skier wanting to wear a 27.5 half size would purchase a 27 whole size and have his/her boots heat molded at their local dealer or ski shop to open up length within the boot.

Does Apex size differently than other brands and how do I size Apex to my feet?

Apex ski boots size a little differently than other ski boots. If you are between sizes, we recommend going a size up in general. Remember that you can heat mold the inner liner to achieve extra interior length and volume. Please view our instruction videos for more information.

Please keep in mind that the charts are for general reference, as everyone’s feet are very different. Fitting a boot can be a very complicated process based on foot length, width, arch height, instep height, foot volume, supination/pronation, calf volume, boney prominences, and more. Our charts provide a general working guideline. Give us a call for an over-the-phone of your best sizing option at 385-246-3456.

What is Boot Sole Length (BSL) for Apex ski boots sizes?

The BSL depends on the boot series. For the 2018/2019, we have the X Series, and the M Series (the Series is the first letter of the model name).

XP & HP SERIES
THREE STRAP DESIGN
SIZE BSL
23 US MENS 5 WOMENS 6 281mm
24 US MENS 6 WOMENS 7 291mm
25 US MENS 7 WOMENS 8 301mm
26 US MENS 8 WOMENS 9 311mm
27 US MENS 9 WOMENS 10 321mm
28 US MENS 10 331mm
29 US MENS 11 341mm
30 US MENS 12 351mm
31 US MENS 13 361mm
 
M SERIES
TWO STRAP DESIGN
SIZE BSL
23 291mm
24 301mm
25 311mm
26 321mm
27 331mm
28 341mm
29 351mm
30 361mm
31 371mm

  

BINDING COMPATABILITY

Are the Apex ski boots compatible with all alpine bindings?

Yes, the Apex boot chassis is designed to fit all alpine ski binding: any brand. No special bindings are required.

What adjustments might I have to make to my ski binding should I purchase a pair of Apex ski boots?

The 2017/2018 XP and HP Series models are very close in boot sole length (BSL) to traditional ski boots, within a few millimeters per size. Minor adjustments will be needed, as is the case when buying any new ski boots. But, remounting bindings is highly unlikely in XP and HP Series. Please visit your local ski shop to have your bindings checked and adjusted by a certified professional after purchasing.

The prior year’s Apex boots, the M series, may potentially require a binding remount if you do not have a system binding. We highly recommend that any adjustments made to your bindings be done by a trained professional to ensure ultimate safety on the slopes.

TECHNICAL INFORMATION

What are the main differences in the different models of the Apex ski boots?

For the 2017/2018 season, we have four different Apex models. They are classified as the XP series, and the HP series. They all have the exclusive Open-Chassis boot system with a modular chassis and a walkable boot. And this year, all the models have a 3 buckle open chassis with an open toe architecture, making them dramatically shorter and lighter than last year’s M-series.

They all have a multi-density EVA foam, heat-moldable liner and a speed lace system for added support.

2017/2018 Season:
BOOT FEATURES XP XP-L HP HP-L
Walkable Inner Boot Points of Closure 18 points 18 points 14 points 14 points
Boa Zones 2 Boas 2 Boas 2 Boas 2 Boas
Sole Vibram ICETREK Vibram ICETREK High-Traction Outsole High-Traction Outsole
Lacing Patent-pending Serpentine lacing Patent-pending Serpentine lacing Traditional lacing Traditional lacing
Open-Chassis Adjustable Flex Arm Yes, 4 forward lean positions Yes, 4 forward lean positions Yes, 4 forward lean positions Yes, 4 forward lean positions
Flex Rating Options 115, 125, 135 95, 105, 115 95, 105, 115 75, 85, 95
Straps 3 Straps 3 Straps 3 Straps 3 Straps
Cuff Alignment Medial and lateral Medial and lateral Medial and lateral Medial and lateral
Boot Liner Construction Heat-moldable with Thinsulate for added warmth Heat-moldable with Thinsulate for added warmth Multi-density heat-moldable liner Multi-density heat-moldable liner
Speed Lacing Yes Yes Yes Yes
Insole Dual Density ergonomic insole Dual Density ergonomic insole Dual Density ergonomic insole Dual Density ergonomic insole
2016/2017 Season:
BOOT FEATURES XP MC-X MC-2 SPORT ML-3
Walkable Inner Boot Points of Closure 18 points 18 points 14 points 18 points
Boa Zones 2 Boas 2 Boas 2 Boas 2 Boas
Sole Vibram ICETREK Vibram ICETREK Apex Honeycomb Tread Outsole Apex Molded Rubber Tread, carbon shank
Lacing Patent-pending Serpentine lacing Traditional lacing Traditional lacing Traditional lacing
Open-Chassis Adjustable Flex Arm Yes, 4 forward lean positions Yes, 4 forward lean positions No adjustment Yes, 4 forward lean positions
Flex Rating Options 115,125,135 105, 115, 125 95, 105, 115 90, 100, 110
Straps 3 Straps 2 Straps 2 Straps 2 Straps
Cuff Alignment Medial and lateral Medial and lateral Medial and lateral Medial and lateral
Boot Liner Construction Heat-moldable with Thinsulate for added warmth EVA Heat-moldable with Thinsulate for added warmth EVA Heat-Moldable Liner EVA Heat-Moldable with Thinsulate for added warmth
Speed Lacing Yes Yes Yes Yes
Insole Dual Density ergonomic insole Dual Density ergonomic insole Dual Density ergonomic insole

Dual Density ergonomic insole

 

EXCHANGE AND REFUND POLICY

Returns and Exchanges

We have an easy, hassle-free return and exchange policy!

We gladly accept both returns and exchanges within 30 days of your order date. Items must be in an unused condition and in the original packaging. We may charge a restocking fee of up to 20% if items are used, damaged or does not have original packaging.

Simply email us at info@skibootrevolution.com to get started and a return label will be sent to your email. You'll receive the refund in 5-7 business days after we receive the boots back less shipping fees.

To prevent sizing issues, we recommend texting or calling us at 385-246-3456 and we'll help you find the right sizing.  

WARRANTY

My BOA Reel broke, can I get a replacement?

Yes. The Boa system and laces are guaranteed for the lifetime of the boots by the manufacturer, The Boa System.

Depending on how quickly you need the replacement part, there are several options.

If the need is not immediate, please visit the Boa website at: https://www.theboasystem.com/support for information on how to receive a replacement through their Warranty Department.

You may also be able to repair your BOA system, depending on the severity of the problem. Boa has several repair videos and instructions on the website: https://www.theboasystem.com/repair

If you are in need of immediate repair of your Boa reel system, we suggest that you contact a local ski/board shop that is familiar with the Boa system. Typically, a shop that carries snowboards and snowboard boots are very familiar with Boa, and it is typically is a very fast, easy, and inexpensive fix or replacement part. If the local shop does not happen to have a replacement, or they are not able to fix it, we would be able to send a replacement Boa reel to the shop for overnight delivery so we can get you back out on the slopes as soon as possible.

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